Why did you fail KYC verification?

• Selfie: make sure you hold the ID document next to your face. 
• Proof of address: 

Provide a valid proof of address. Documents must: include any of the following, not older than 3 month(s):

– utility bill,

– bank/credit card statement,

– tax invoice or government-issued residential statement/certificate.

We don’t accept: 

– screenshots,

– mobile phone bills,

– medical bills,

– receipts, or insurance statements.

You can use your ID document as proof of address, if it contains your full home address. But you will need to provide another ID document as your proof of identity.

• ID: ID documents must be valid and in colour (passports must show both pages/ID cards must show front and back)
• We cannot accept scanned/screenshot documents, all documents must be either in a live photo format.

Note: Please do not attempt to upload fake documents as this will result in the risk of losing your accounts with FXIFY™ and failure to issue new accounts.